Optimize Self-Service Kiosks
Streamline kiosk management for seamless customer experiences across industries.
Unlock Real-Time Insights with Live Status Updates and Alerts
Stay informed with our advanced kiosk management software. Get real-time updates on the status of your kiosks and receive instant alerts for any issues that may arise.
Custom Reporting: Unlocking Insights for Optimal Performance
Kiosk Management Software provides advanced, user-friendly solutions designed to monitor, manage, and optimize the operation of self-service kiosks. With real-time monitoring, custom reporting, and user management, businesses can ensure seamless customer experiences across various industries.
Efficiency
Optimize kiosk operation and improve business efficiency with our user-friendly software.
Experience
Enhance customer experience and satisfaction by effectively managing self-service kiosks.
Streamline Kiosk Management for Improved Efficiency and Customer Experience
Our kiosk management software provides powerful custom reporting features, allowing you to analyze analytics and performance metrics in real-time. Gain valuable insights to optimize your kiosk operation and enhance customer experiences.
Update everything right from your desktop!
Use this guide as an orientation tool when setting up your Kiosk’s interface and building workflows. It is intended to introduce you to Zamok’s customization capabilities so that you can maximize the value of your kiosk solution.
- Simply point, click and follow easy directions to customize your kiosk’s interface.
- Updates are made instantly from your PC straight to your kiosk’s screen.
- Utilize helpful reports delievered straight to your inbox to optimize your kiosks’ workflows and raise the bar for customer experience.
Getting Started with the User Dashboard
1. Using a Google Chrome browser, visit kioskdashboard.com and log in to your Zamok account.
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2. Locate and select the 'Kiosks' tab from the sidebar menu to view information and control your kiosk(s). Here, you can remotely shut off, restart or refresh the kiosk, monitor statuses and capture screen shots of what is currently being displayed on the monitor.
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3. Locate and select the 'Homepage' tab from the sidebar menu. This will take you to the Homepage editor, where you can configure workflows and stylize your kiosk's user interface.
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4. Point and click on on an element within the homepage preview window to select it. Notice that options within the sidebar menu will change depending on which element is selected.
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WORKFLOW: Document Scanning
Choose the SCAN DOCUMENT Workflow to configure a scan routine consisting of helpful text and imagery to guide the end-user throughout the process. Configure questions and answers to determine the path of document delivery, provide printed or emailed time-stamped receipts, enable notifications and alerts for staff & more.
Step 1:
User taps scan button
Step 2:
User reads directions, operating the scanner while referencing the image
Step 3:
Scan in progress
Step 4:
User reviews scan result
Step 5:
User enters email address for receipt
Step 6:
User selects contacts for scan delivery
Step 7:
User receives confirmation
WORKFLOW: Webview Navigation
Use the NAVIGATION Workflow to link a button in your kiosk’s interface to any website of your choosing.
Step 1:
User taps Website button
Step 2:
User is brought to any website of your choosing with limited web browsing ability and touch-screen-friendly navigation controls
WORKFLOW: VOIP Calling
Use the VOIP CALL Workflow to program a button in your kiosk’s interface to place a call to any contact of your choosing within your directory.
Step 1:
User taps Call for Assistance button
Step 2:
Using the contact picker, the user chooses a Group containing their potential point of contact.
Step 3:
Using the contact picker, the user chooses the Contact they want to call.
Step 4:
An active call window appears, showing the contact name, call duration and call controls.
Discover Our Innovative Kiosk Solutions
Streamline your kiosk management with our advanced software solutions.